asos return not accepted
For more information on returning your items, click here. And it can take up to 21 business days to arrive back from Canada or Mexico.Once it has we'll drop you an email to confirm we've received your returned parcel and the details of … You don't have to use your ASOS packaging - as long as the items are packed securely and the correct label is attached, we'll be able to process each of your returns as soon as they reach the warehouse. Under the Consumer Rights Act 2015, you have a legal right to return goods which are faulty or not as described within 30 days to get a full refund. G o to the My Orders section of your account and click Create Return … How do I return something to you from the US? Fashion, gadgets, sneakers...we've got it all, Stocking fillers, baubles & all the fun stuff, Click here to find out more if you returned your item between 29 and 45 days, Contact us if you've not had an email after 10 or 21 business days, We'll send you an email when we've received your return in it's original condition and processed your return, Any refund will be automatically issued to your, Depending on your bank/ card issuer it can take up to 10 business days to be with you. What will happen when my return arrives with you? In the unlikely event your item is returned in an unsuitable condition, or outside of the 45 day return policy, we reserve the right not to refund you. And it can take up to 21 business days to arrive back from Canada or Mexico. Your return will be processed in approximately 10 working days. That new pair of shoes you sent back, with the open box and the untied laces, needs to be handled differently to, say, a t-shirt with a rip in it. You’ll no longer receive a paper returns slip or returns label with your order – instead, you'll need to create your return through your ASOS account - no paper or printer required! If you want your items returned to you, we may request that you cover the cost of the shipping. Return through your local UPS Ground location in over 47,000 locations. Fashion, gadgets, sneakers...we've got it all, Stocking fillers, baubles & all the fun stuff. We provide a free of charge and hassle-free way to return your items back to ASOS within 45 days of receiving your order, including sale items. Depending on your carrier, please make sure your parcel doesn't exceed the sizes listed below - otherwise the carrier may not be able to accept it. Open 7 days a week, early until late. If you haven't had your refund here's what you need to do: To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer. It can take up to 10 business days for your return to arrive with us and be processed by the warehouse if you're from the US or Puerto Rico. While Asos' returns policy has changed, your legal rights are unaffected. It turns out that returns not only create a giant carbon footprint, but a real headache for companies. How do I return something to you from the US? You can print a label from the carrier website by clicking the create return link. These rights apply whether you've bought something in store or online. How long does it take to arrive with you? It can take up to 10 business days for your return to arrive with us and be processed by the warehouse if you're from the US or Puerto Rico. In the unlikely event your item is returned in an unsuitable condition, or outside of the 45 day return policy, we reserve the right not to refund you. Return through your local UPS Ground location in over 47,000 locations. To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer. Once it has we'll drop you an email to confirm we've received your returned parcel and the details of your refund. If you want your items returned to you, we may request that you cover the cost of the shipping. You can print a label from the carrier website by clicking the create return link. To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer, How do you return an order to ASOS.com? See below for information about the delivery & returns options in your country, Fashion, gadgets, sneakers...we've got it all, Stocking fillers, baubles & all the fun stuff, We’ve broken up with paper returns slips…. Discover the returns options in the UK at ASOS - FREE 28 day returns in the UK via Collect Plus, Doodle, Hermes, Pass My Parcel, Royal Mail, and toYou. What should I do if I haven't received my refund? My refund is incorrect, what should I do? 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