smart goals for billing department
What are SMART Goals? You should apply the same theory to your services—. We call them our Lucky Sevens. All new service agents will be scoring at least 80% in their post-training evaluation tests within the next 6 months. I will earn a promotion to senior customer service representative by completing the required training modules in three months and applying for the role at the end of next quarter. You should also be sure to review your credit limits on a regular basis to ensure that your policy is still relevant. It is important to set specific, measurable, attainable, relevant and time-bound goals. If your top payer is reimbursing you less than your other payers, then it is certainly time to renegotiate your fee schedule—especially if you have historical reports on hand and you’ve done your research. As a result of the last two delays, Medicare is now under strict implementation guidelines from the government. It’s also important to assess progress toward goal attainment. This will make billing and copay collection so much smoother down the road. 10. You can set professional and personal goals to improve your career. Add our feedback buttons to emails, get identifiable feedback. Being specific is very important. Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) performance goals for accounts receivable can help you optimise your process and reduce the time it takes for your customers to pay you. Start with these: Being efficient means you accomplish a job with minimum time and effort expended. Customer loyalty, these days, is greatly influenced by all of the interactions that customers have with a company, before and beyond the initial purchase. An end-date can help provide motivation and help you prioritize. A business analyst has a goal to perform a gap analysis for a billing process to identify ways to reduce bill generation failures from 100 a month to less than 20. Prioritize your workload effectively depending on the needs of customers. For anyone who’s not familiar with the term, insurance verification is how a practice determines that a patient has valid insurance coverage and that said coverage applies to their services (for how many visits and at what rate). Productivity experts recommend setting SMART goals. It provides a very simple framework that is very effective for defining and evaluating goals. 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