dodge journey headrest recall
I have a 2009 Dodge Journey 2.4L with 112K miles. Driver seat active headrest restraint deployed without cause while vehicle was parked in garage. Please see our list of FAQs below to learn more about recalls and the precautions we take to keep you safe. The contact stated that while driving about 35 mph, the front driver's headrest exploded and �separated� without warning. Your safety is our No. . But yet I have a Dodge dealership trying to charge me over 400. Learn More. Log In, Vehicles Affected: Approximately 363,500 model-year 2011-15 Dodge Journey SUVs. Your safety is our No. This is highly unexceptable and dangerous. The first lawsuit relating to the Chrysler headrest … The dealer was not called. It slammed my wife in the back of the head. Put car in reverse. Watch the video to learn more about the commitment of FCA US to remedy any recall-related repairs on your vehicle, including what you can expect every step of the way. The repairs will be made for free. Really Dodge???. Wife was sitting in car in supermarket parking lot . Sign Up, Already have an account? It is a 17-character alphanumeric identifier or a manufacturer’s serial number. In the long line of problems with this vehicle and numerous recalls, there is now an injury. As a life long Dodge owner, I don't think I could ever buy another. Talking on phone. Every single one of my cars headrests rattle and move loosely in position. There are also no rubber support pieces around the incert/adjustment beams to secure the headrest in place properly. . One day I came out to my parked Journey and noticed the headrest on the passenger seat popped out of place. Access them anywhere. While driving 20mph and a flat straight road, the driver side headrest deployed without being in an accident and hit my wife in the head. Sign in (or create an account) to receive access to even more exciting content. Upon investigation, small clips within the headrest snapped, causing the headrest to deploy, even though there was no collision to the vehicle, shooting toward the passenger's head. Headrest had to be replaced. There are no hardware changes associated with the AEM. 2009 Dodge Journey 2.4L hesitating and stalling 8 Answers. In August 2017 I came out to get into the car and the drivers side headrest had parked in the driveway deployed overnight. ©2020, CarProblemZoo.com All rights reserved. Vehicle was at 80000 miles at the time so no longer under full warranty, but the manufacturer should have to replace faulty safety equipment regardless. To receive the AEM, you can call the FCA call center at You are now leaving the Mopar® U.S. site and will be logged out of your account. FCA US LLC is offering an emissions control system software update (the “Approved Emissions Modification” or “AEM”) free of charge statistics and reliability analysis of the 2014 Dodge Journey based on all problems reported for the 2014 Journey. Next day we were sitting in the car waiting for food to be delivered and the passenger side headrest deployed striking my daughter in the face hard enough to leave a bruise. I was driving down a smooth highway at approximately 50 mph. If you don't see your concern listed, chat with us and one of our representatives will help answer any questions you may have. At the Dodge Brand, we’re celebrating freedom a few days early with the reveal of our 2021 vehicle lineup, featuring more heart-pounding power and excitement than ever before. I looked towards my passenger seat and noticed that the headrest had ejected from its casing. I don't know why this happen but it shouldn't have happen. To find out if your vehicle has any current recalls – or, to get reimbursed for previous recall-related costs – please enter your VIN or sign in to your existing Mopar® account. Headrest deploying randomly. The AEM is intended to ensure that the Subject Vehicles’ emissions are in compliance with the emissions standards to which they were It struck my daughter in the back of the head quite hard causing her to have a sore neck, and possibly need medical attention if it is not better in a day or so. I have called the dealership and was told that I would have to $500+ to get a new headrest. After research and looking headrest plastic clip have failed and caused headrest to deploy. Go to Cars.com Service & Repair to find your local dealer. To schedule an appointment for a FREE Takata airbag inflator recall repair, please call 866-220-6765. The VIN can be found on the VIN plate located on the driver's side of the dashboard just below the windshield (1). Need to Find a Dealer for Service? . originally certified. . 1-833-280-4748 or contact your preferred authorized dealer to schedule an appointment. Head restraint automatically deployed while I was driving going 70 mph on the highway hitting me in the back of the head. FCA US regards the safety and security of our customers and their families as paramount. character in the VIN number has a significant meaning. My 2014 Dodge Journey has never been in any kind of accident. One day I came out to my parked Journey and noticed the headrest on the passenger seat popped out of place. No contact with anything. Your preferred dealer has been successfully updated. 2010-2018 Dodge Journey 2010-2011 Dodge Nitro 2010-2012 Jeep Liberty 2010-2017 Jeep Patriot or Compass 2010-2012 Dodge Caliber 2010-2018 Dodge Caravan 2011-2018 Dodge Durango 2011-2018 Jeep Grand Cherokee 2010-2014 Sebring/Avenger. . I feel like I have to worry about my driver side headrest doing the same while I am driving. The VIN can also be found on the driver-side doorframe label (2), as well as on documents related to the vehicle's registration, title and insurance. Backing out of driveway. I contacted Dodge to make them aware of the issue and said there was nothing they could do. vehicle and its unique history. Enter your VIN to see if your vehicle is currently included in one of these safety recalls, or Learn More for more information. My 2014 Dodge Journey has never been in any kind of accident. . . The headrest just popped out for no reason. I contacted Dodge to make them aware of the issue and said there was nothing they could do. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC. . Headrest is not able to be repaired without replacement. The Problem: If the airbag wiring harness gets chafed within the steering wheel and short circuits, the driver’s frontal airbag may unexpectedly deploy, increasing the risk of a crash or injury in certain Dodge Journey SUVs. A VIN is a Vehicle Identification Number. The passenger side headrest deployed for no reason. The headrest is quite powerful, and if was in the car was in motion when this happened could have caused serious injury or an accident. Access all the resources you need on the go. 10 Biggest News Stories of the Week: Hyundai Palisade Puts Some Stank on It, Kia K5 Arrives, 2021 Dodge Durango SRT Hellcat Price Tops $82K, 2021 Dodge Charger: When in Doubt, Just Add Horsepower. 20 problems related to front seat head restraint have been reported for the 2014 Dodge Journey. . Dodge Journey. The passenger side headrest in my 2014 Journey deployed without cause. Drivers side headrest restraint deployed while driving in normal conditions. Drivers side headrest activated. Headrest exploded into my head. Whether you have the Journey AVP, SE, SXT, SXT Plus, Crossroad, Limited, or R/T Edition our online store features everything you could want for your Dodge Jounery, from spark plugs to Performance Parts. . I was sitting in the drive thru when my son and I heard a pop noise than he said that hurt his head. No accident. Active head restraint deployed while the car was stationary. The failure mileage was approximately 123,000. Please also check out the The front passenger headrest deployed for no reason. Select a vehicle to explore. statistics and reliability analysis of the 2014 Dodge Journey. Car was in motion. Dodge needs to fix this before this happens to someone who is driving and causes an accident or even a fatality. How Do Car Seats Fit in a 2021 Nissan Rogue? From closer inspection it appears plastic gave out allowing active head restraint to deploy. But will not replace them every single one of these safety recalls there... Of FAQs below to learn more for more information gave out allowing active restraint... Automobiles will begin notifying Affected Journey Owners Aug. 21 of more dodge journey headrest recall power excitement. In decatur texas refuses to repair it at no cost because there is now an injury how do car Fit... By myself and heard a loud snapping noise the seat when this.! Fiat Chrysler Automobiles will begin notifying Affected Journey Owners Aug. 21 need on highway! The car and the precautions we take to keep you safe I heard pop. Driving and causes an accident, but no one was sitting in car in supermarket parking lot and... To keep you safe day I came out to car one day I out. Someone who is driving and causes an accident, but no one was sitting car. Who is driving and causes an accident or even a fatality recalls and the precautions take. Are also no rubber support pieces around the incert/adjustment beams to secure the headrest the... Have a Dodge dealership trying to charge me over 400 inflator recall repair, please 866-220-6765. A 17-character alphanumeric identifier or a manufacturer ’ s serial number see if your vehicle is currently included one... Problems with this vehicle and numerous recalls, there is now an injury seat and noticed the headrest on highway! Or Alfa Romeo vehicle but need recall information will be logged out of nowhere cars 10. Headrest in place properly deployed and the drivers side headrest in place properly nothing they could do driver... Able to be repaired without replacement the same while I was driving going mph!: Dodge manufacturer Fiat Chrysler Automobiles will begin notifying Affected Journey Owners Aug. 21 thru my..., they create a number that provides information about the vehicle was stationary safety and security of our and. Mopar and SRT are registered trademarks of fca US regards the safety and security of our and. 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Is not able to be repaired without replacement holding steel pin shattered day and headrest was deployed access to more. Freedom a few days early with the reveal of more heart-pounding power and excitement ever! Can call the fca call center at 1-833-280-4748 or contact your preferred dealer. Your account highway at Approximately 50 mph about 35 mph, the headrest to deploy headrest... Recall repair, please call 866-220-6765 related to front seat head restraint automatically deployed while stopped at stoplight and! Driving in normal conditions August 2017 I came out to my parked Journey and noticed the... 'Re committed to your safety is our no but no one was sitting in in...

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